سياسة الخصوصية

آخر تحديث: أبريل 2026

في فيلمورالز، نحترم خصوصيتك ونلتزم بحماية بياناتك الشخصية.

المعلومات التي نجمعها المعلومات الشخصية عند إنشاء حساب أو تقديم طلب. معلومات الدفع تتم معالجتها بأمان عبر Stripe.

حقوقك الوصول إلى بياناتك الشخصية. طلب التصحيح أو الحذف. إلغاء الاشتراك في الاتصالات التسويقية.

للاستفسارات: privacy@velmoralz.com

When you use Velmoralz, we may collect technical and usage information such as IP address, approximate location from network headers, browser and operating system, device type, screen size, page path, referrer, UTM parameters, advertising click IDs, and cookie identifiers used by services such as Google Analytics, Google Tag Manager, Meta, TikTok, Microsoft Clarity, Cloudflare, Firebase, and similar measurement or security providers.

If you add products to cart or open checkout, we may save a cart recovery snapshot containing cart items, subtotal, coupon code, page path, device/browser details, approximate location, traffic source, and marketing cookie identifiers. If you type contact details during checkout, the snapshot may also include your email, name, phone number, and partial delivery details so we can help you complete the purchase or send cart recovery reminders.

We use this information to run the website, keep checkout reliable, prevent abuse, understand campaign performance, measure ads, improve user experience, troubleshoot errors, and recover abandoned carts. If no email or phone number is provided, the cart snapshot is used internally only and cannot be used to send you a recovery email.

We do not store full payment card details on Velmoralz servers. Card payments are handled by payment providers and checkout integrations. We do not sell your personal information.

You can restrict or delete cookies in your browser settings. Blocking cookies may affect checkout, cart persistence, personalization, analytics, and ad attribution. To request access, correction, deletion, restriction, or to object to certain processing where applicable, contact us using the details on this page.